Inno518 installs AI receptionists and automations for 518 businesses — so leads get answered fast, your team saves hours, and customers feel taken care of (without hiring).
Right now we focus on the AI receptionist, lead qualification, and custom integrations (with instant email/SMS summaries). Automated booking/reminders are next — marked as Coming soon below.
Answers FAQs, captures leads, routes messages, and escalates urgent issues—24/7.
Scheduling is currently handled via a consult call (Calendly). Automated booking and reminder systems are rolling out next.
Automatically request Google reviews at the perfect time and spotlight your best ratings.
Revive old leads and nurture new ones with smart sequences and quick callbacks.
Qualify leads with the right questions up front so you only spend time on real opportunities.
Connect your tools (CRM, forms, sheets, webhooks, Zapier) so everything flows into one clean workflow.
In the 518, most customers look you up before they ever call. If your website is outdated — or you don’t have one at all — you’re quietly losing thousands in missed opportunities. When you launch an AI receptionist with Inno518, we’ll build you a modern, conversion‑focused website at no additional cost. We also offer standalone website builds for businesses that want a fast, professional online presence.
Please book an audit for pricing.
Pricing depends on your call volume, industry requirements, and what you want automated first. Book a quick audit or send a message and I’ll quote it clearly — no surprises.
I’m Gian Canale — a Finance major at Siena University (Loudonville, NY) and the founder of Inno518. I build AI-powered call handling and workflow systems that help local businesses respond faster, capture better leads, and stop losing revenue to missed opportunities.
I started this after watching my parents run a small business and seeing how often great customers were lost simply because no one picked up the phone or followed up in time. Inno518 exists to make sure that never happens to the businesses I work with.
I’m local to the 518 and hands-on with every setup. If we work together, you’re not getting a faceless platform — you’re getting someone who actually cares about how your phones, leads, and customer experience perform day to day.
15 minutes. I’ll map out the exact automations that will save you time and stop missed opportunities. No pressure. No jargon.
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