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Inno518

Stop missing calls. Book more jobs. Keep it simple.

Inno518 installs AI receptionists and automations for 518 businesses — so leads get answered fast, your team saves hours, and customers feel taken care of (without hiring).

1‑week free trial on the AI receptionist
No long contracts — month‑to‑month
Local 518 support
Healthcare note: We can configure a HIPAA‑aware intake flow (minimal necessary info, no PHI storage on the site). If you’re a dental / medical office, ask for the “HIPAA mode” setup during the audit.
What you get
  • 24/7 AI call handling with fast, consistent responses
  • Professional intake that captures the right details every time
  • Instant notifications via email/SMS summaries to your team
  • Lead qualification so you prioritize high‑value calls
  • Custom integrations to route data into your existing tools
  • Local setup + ongoing tuning to improve results over time
  • 
    *Features are configured to match your industry, workflow, and compliance requirements.

Services

Right now we focus on the AI receptionist, lead qualification, and custom integrations (with instant email/SMS summaries). Automated booking/reminders are next — marked as Coming soon below.

AI Receptionist (Calls & Chat)

Answers FAQs, captures leads, routes messages, and escalates urgent issues—24/7.

Booking & Reminders Coming soon

Scheduling is currently handled via a consult call (Calendly). Automated booking and reminder systems are rolling out next.

Review Automation Coming soon

Automatically request Google reviews at the perfect time and spotlight your best ratings.

Email & SMS Follow‑ups Coming soon

Revive old leads and nurture new ones with smart sequences and quick callbacks.

Lead Qualification

Qualify leads with the right questions up front so you only spend time on real opportunities.

Custom Integrations

Connect your tools (CRM, forms, sheets, webhooks, Zapier) so everything flows into one clean workflow.

Website + Landing Pages

In the 518, most customers look you up before they ever call. If your website is outdated — or you don’t have one at all — you’re quietly losing thousands in missed opportunities. When you launch an AI receptionist with Inno518, we’ll build you a modern, conversion‑focused website at no additional cost. We also offer standalone website builds for businesses that want a fast, professional online presence.

Pricing

Pricing

Please book an audit for pricing.

Pricing depends on your call volume, industry requirements, and what you want automated first. Book a quick audit or send a message and I’ll quote it clearly — no surprises.

1‑week free trial available on the AI receptionist.

Meet Gian Canale

I’m Gian Canale — a Finance major at Siena University (Loudonville, NY) and the founder of Inno518. I build AI-powered call handling and workflow systems that help local businesses respond faster, capture better leads, and stop losing revenue to missed opportunities.

I started this after watching my parents run a small business and seeing how often great customers were lost simply because no one picked up the phone or followed up in time. Inno518 exists to make sure that never happens to the businesses I work with.

I’m local to the 518 and hands-on with every setup. If we work together, you’re not getting a faceless platform — you’re getting someone who actually cares about how your phones, leads, and customer experience perform day to day.

Contact

This form is delivered to inno518ai@gmail.com (Netlify form notifications). If you don’t hear back fast, book the audit — that’s the quickest route.

Gian Canale — Founder & Automation Specialist
Phone: 518‑932‑9024
Serving businesses across the Capital Region and the entire 518.
Book Free 15‑min Audit

Free AI Audit

15 minutes. I’ll map out the exact automations that will save you time and stop missed opportunities. No pressure. No jargon.

Book Your Audit